If you need help on RW, you can call your RW rep, e-mail your RW rep, call or email Zacks customer support, or reach out to an RW rep on the online Chat feature (see the Menu Bar on RW and clikck Chat).  For more information on all the ways ytou can reach RW support, please see the link below. You may want to bookmark t oo.  http://zacksrw.com/Tips_Tricks16.asp