The best way to download the Research Wizard is through Internet Explorer (IE). Everything in the download is pre-populated making it very easy to get up and running. All you need is your user information and you can be up and running in a matter of minutes.
If you don't ues IE and use Firefox, you can still download the program. Once the initial Save of the program has completed, go to your Desktop and you should have an icon for RW40.pk. Double-Click this icon and Click the Run prompt. The program will then walk you though the download.
If you have a Mac, the Research Wizard being Windows-based software will work if your Mac is equipped with applications such as Parallels, Bootcamp or VM Ware. The Research Wizard will run just fine on any version of Windows through any of these applications.